Client Communication for Freelancers
Learn how to communicate effectively with your clients and set clear expectations
How to Systemize Communication With Leads (+ 11 FREE Templates!)
When I first started freelancing, I'd spend hours of precious, billable time writing the same responses to the same requests and questions practically every day, which added up to lot of wasted time and…
7 Questions to Ask Your Freelance Clients Before Starting Work
Almost every major conflict you'll face as a freelancer will stem from asking the wrong questions to your clients before starting a new project.
Teach Freelance Clients to Respect Your Time By Setting Business Hours
Do you ever wonder why clients assume that freelancers are available 24/7, over weekends, and after hours? It's because too many freelancers respond to their requests over weekends and after hours. Teach clients to…
How to Defend Your Design Decisions Without Sounding Defensive
When you put a design in front of a client, they're inevitably going to have an opinion on it. These strategies move the conversation away from who is right or wrong and re-focus both…
Don’t Break Your Own Rules
I only experience problems with clients when I break my own rules. Accepting that position, attitude, and perspective is what enables you to learn and grow from your mistakes and make better decisions in…
How to Decline a Project While Helping The Client Succeed
You won't be a good fit for every project, but don't leave your clients empty-handed. Learn how to decline projects while guiding them towards success.
6 Tips for Negotiating a Higher Salary
Each year people accept salaries less than what they deserve. It seems like employers always have the upper hand, but that doesn't have to be the case.
Why Responding to Every Email is Good for Your Business
Responding to every email is a great way to build your network, but it's also time-consuming. Using pre-made email templates will save you hours each week.
How to Convert Your Leads Into High-Paying Clients
As freelancers, we put a lot of time and effort into getting new leads, but we often forget how to close the deal once they arrive. A new lead isn’t much to brag about…
10 Signs You’re About to Work With a Difficult Client
It's difficult to know which clients to work with and which ones to avoid. It's not always easy because that can sometimes mean rejecting potential income and a new portfolio piece, but working with the…
The Most Effective Way to Present Your Designs
Everyone has an opinion about the way things look. Even the most trusting clients will have revisions and change requests waiting for you after you present your work. But why? After all, they hired…
How to Respond to an Email That Could Determine Your Future
Just before he graduated college, one of my friends asked me to help him write a response email to the president of a company he really wanted to work for. This email could determine…